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At Ex3 we believe that it is essential to first understand the specific requirements of the customer's business process. Clearly defined and consistent business process at the very foundation of the project has proven to be the key to the success of all projects. Automation systems rely on consistency. It is impossible to automate chaos. Ex3 begins every project with a process analysis phase and with effort expended to gain an in-depth understanding of the current processes, systems, personnel environment, and goals of the customer organization. No deviation is allowed from this practice.
Ex3 is completely dedicated to delivering success on every project we undertake for every customer.
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Understanding the current process along with understanding the desired goal helps us to determine the level of process re-engineering required for success. Understanding your current systems defines for us what data is available in support of your ultimate goal and any changes required to achieve that goal. Understanding the personnel environment gives us a picture of the dedication, willingness, and support of the organization from the top management levels on down. It is critical that each of these pieces fit together. If the customer has high goals but a data poor environment, then the level of support and buy-in required from management and end-users becomes even more critical to the success of the project.
At least two of these elements, i.e., data richness, personnel support at management and lower levels, and high goal must be on the positive side for a successful project. Ex3 professional have in-depth experience with high-end CASE analysis tools and methodologies for information engineering. Additionally, we have been practicing process engineering exercises with real-world environments with delivered success since 1992.
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